Every reply,on one switchboard.
The Engage suite patches comments, mentions, reviews and messages into a single board. Nothing gets missed in a tab you forgot to open, and every answer carries the same voice your posts do.
- One ordered stream across all connected networks
- Routing views so the right person answers first
- Replies drafted in the voice your brand writes with
Coming through
Four jacks. One place to answer.
One stream
01Comments, mentions, reviews and messages from all 15 networks arrive in the same ordered list.
Routing views
02Rules send each message to the person who should answer it, before the queue gets crowded.
Saved replies
03Canned answers written in the same brand voice settings the composer uses.
Escalations
04Anything that needs a human gets flagged and kept at the top until it is answered.
Spec sheet
- 90 days of engagement history01
- Last 200 posts per account02
- Refreshed every 30 minutes03
- Seats up to 2504
Read it, draft it, send it.
The assistant reads the thread before it writes, so the first reply already sounds like it came from your team. Edit it if you want — it never sends on its own.
- Answer in placeReply without leaving the queue or losing your spot.
- Hand off safelyPass a thread to a teammate with the context attached.
- Close the loopMark it resolved so it stops competing for attention.
Feature deep dives
The single capabilities this suite bundles together.
Put every conversation on one board
Connect your accounts, route the queue to your team and answer from a single stream instead of a dozen tabs.
No credit card · 15 networks included · cancel anytime