Talk to a human, not a bot
Support, billing, partnerships or press — pick the channel below and we will get back to you quickly.
Message pipeline
liveYou send it
The form on this page, a plain email, or a support ticket.
It gets routed
Support, billing, partnerships or press — straight to the right person.
A human reads it
Usually the same day, inside PKT working hours.
The reply lands
Back in your inbox, and kept in the same thread.
Product support
Something not working, a connected account failing, or a feature question? Open a ticket and a human replies — usually same day.
Open a support ticketFor everything else — partnerships, billing queries or data requests — write to us directly and we will route it to the right person.
support@posthub.shorix.ioDocs & guides
Most answers live here: how to connect accounts, set up a queue, invite clients and read your analytics.
Browse the guidesSend a message
Write once, we will route it
Checking your session… Every message opens a tracked ticket, so you get a reference and a reply by email.
Our hours
Pakistan Standard Time · UTC+5
--:--:--
Loading local time…
- Typical first reply
- A few hours (PKT)
- Publishing down?
- Picked up first
- Weekends
- Answered next working day
Prefer the help desk?
The /support page keeps the whole thread in one place — open a ticket, track it by reference and read every reply without digging through your inbox.
Include these and we will fix it faster
Bug report
Tell us what you clicked, what you expected and what happened instead.
Feature idea
Tell us what would make your publishing week easier — we read every one.
Billing
Plan changes, invoices in PKR, refunds and receipts for your records.
For support tickets, use the support page
The /support page lets you open a ticket, attach your account email and track every reply in one thread — much faster than a plain email, because we already have your account context the moment you are signed in.
Go to supportNo office tour. Just answers, fast.
Hours
Monday to Friday, PKT. Urgent publishing issues are picked up before everything else in the queue.
How we work
A small independent product operated by Muhammad Tayyab — he ships weekly and answers his own tickets, so the person replying is the person who builds.
Where to find us
Online only: email, tickets and docs. No receptionist, no phone queue, no address to post to.